Shipping and Returns

What is your return policy?
If you aren’t satisfied, return your products within 30 days of receipt for a full refund. Reflekt Skincare is not responsible for return shipping costs. To start the return process, contact us at

Where do you ship?
We currently ship anywhere in the United States.

What is your shipping policy?
Standard ground shipping is free for orders of $60 or more, and your products should arrive in approximately 4-5 business days once the order is processed.

How can I check the status of my order?
Log in to your account and go to the Orders tab. This is where you can see all your shipping and tracking information.

I haven’t received my package. What should I do?
You can use the tracking information from your Account in the Orders section to locate your package. If that doesn’t work, email us at and we will track it down for you.

What if I receive the wrong product?
We apologize for this inconvenience and take full responsibility for this mistake! Email us at and we will get you the right product as soon as possible.

Let us email you a first-time customer 15% discount code!

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If you'd like to reach us, just leave us a note below - someone from Team Reflekt will get back to you within 48 hours.


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